Difficult conversations, difficult people – it’s often easy to rush to the conclusion that the problem is the other person. But perhaps, it starts with everyone communicating with a little more care.
How often can we say that we’ve felt heard and understood when we are being brutally honest with others? When we feel vulnerable, alone, scared or fearful, it’s understandable that we may feel reluctant to be open or candid about issues that concern or trouble us.
Feeling Safe and Empowered Written by Rowena MoraisWhat is psychological safety?'Psychological safety' was first coined by Amy Edmondson, the Harvard Business School professor and author of The Fearless Organization. Amy…